Scott Greenhalgh DDS - Cosmetic Dentistry

Thursday, April 8, 2010

In Cosmetic Dentistry, it ALL Matters

I am often ranting to my staff, or to my wife, Tracy (who just wrote her first article in Examiner.com- check it out!). I rant from time to time about some of the things I am going to do when I have time.

For instance, when I retire, I want to go to the gym for two hours a day, ride my bike like crazy, try more hot yoga, play racquetball with my boys, travel whenever possible and go to lots of hockey games.

I also rant about things in dentistry, or cosmetic dentistry. I was ranting today about one day I'm going to write a book full of all the things I have learned about veneers, smile makeovers, teeth whitening, and all of the rest.

Really what this book will be about is the thought processes behind creating excellence. I decided I am going to call this book "Every #*!%ing Thing Matters" (because it does).

EVERY detail, in every moment of every dental appointment MATTERS. What gets said, how quickly, quietly or loudly you enter a room, how you phrase bad news....it all has a real emotional impact on the person sitting on the other side.

I think the largest element of this philosophy is you MUST be able to shut off your own mind about what's important or interesting to you, and project yourself into the mind of that cosmetic dentistry patient and see it all and feel it all they way THEY feel it.

Try it today. Go deep into the minds of your clients and see if it doesn't change EVERYTHING for you (and more importantly ) for them!

If you are searching for cosmetic dentistry in Denver or Lakewood, or even some far off other place in Colorado (heck- we even have patients who travel from out of state), feel free to contact us. We understand the trepidation in filling out that contact us form, and wondering if it's the right decision. We think you'll find out VERY quickly that YOU matter to us, and we'll make you feel that every step of the way.

Labels: cosmetic dentist Denver, Dr. Scott Greenhalgh DDS, Examiner.com, porcelain veneers, smile makeover, veneers