Scott Greenhalgh DDS - Cosmetic Dentistry

Monday, January 4, 2010

How to use Dentist Reviews (Part One)



Here is the first installment of my series about how to read and use reviews online and finding a cosmetic dentist in Denver. I'll provide a number of tips that are useful for both finding a new dentist as well as buying anything online.

Number One: Look for dentist reviews that reflect your same interests or concerns. Here's what I mean. If you are looking for a new dentist, then determine a few of your top preferences. They could be things like: easy to talk to, comforting, able to solve your dental problem, gentle, good with kids, good with anxious or fearful patients, or proven results with cosmetic dentistry.

Take those two or three top criteria and go looking for reviews that comment (good or badly) about those things. In this instance, SKIP any of the reviews that don't mention your top items. Look for examples in the reviews where a patient comments specifically about your concerns.
Another way to use this first tip is to also search for reviews that describe the same results that you would like to have. Things like: "He put me at ease", "I always had problems getting numb, but He did it!", I had some other veneers and had problems, but Dr. Greenhalgh fixed them!" or even other things like, the staff are so friendly, the hygienist is gentle...

Online reviews can be very revealing about how an office really works. By following these tips, you will increase the certainty that you will find a dentist and dental office that matches your values. (you can view some of our reviews here). More tips coming soon!

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posted by Dr. Scott at 9:39 AM

Monday, December 28, 2009

Why reading reviews really helps

I am always on the quest for the right present each Christmas. I find myself more and more going online to read the product reviews. It HAS helped me a lot of times. It either confirms the hunch I already had, or often times there is an insightful comment that reveals poor performance.

In fact, sitting here in my kitchen looking at one of my son's Christmas toys that had fairly weak reviews. It was something that he had really expressed interest in, and the price was right, so I took a chance. After using it (with poor results) it looks like it's headed for the return pile.

I will be starting a series on "how to read and use reviews for finding a Dentist". I am happy to say that we've been fortunate enough to have many insightful, positive reviews posted about our cosmetic dentistry office. Patients say it in a way that no one else can.

So I encourage you to start reading reviews for anything important that you want to buy, and you may want to look closely at how your dentist rates.

I have found that reading reviews, has saved me time, frustration, and led me to finding the products and services that match my values and concerns. I find it gives me a better idea of what to expect (here's what you can expect on your first visit).

I'll be back soon to show you the secrets on how to read and use reviews!






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posted by Dr. Scott at 12:23 PM

Tuesday, November 24, 2009

Why Toyota is a lot like Cosmetic Dentistry

I drove by the neighborhood Toyota dealer today. Rows and rows of shiny cars and trucks. But I thought to myself, they are just another brand now.

In one of the latest issues of Consumer Reports, they put in print what I had known internally for at least a few years now. They stated that Toyota is no longer the #1 brand for quality. I'm sure somewhere in Japan it is not a pretty sight.

Here's my take on how they got there, and how it is like cosmetic dentistry. At the end of the day, it really doesn't matter whether I have done a great set of veneers or built wonderful teeth on dental implants. What matters is if you, my patient love them. If in reality, day after day, you look in the mirror and just grin at your self. If day after day, you can say to yourself- "I'm GLAD I did that!"

What I personally found with Toyota, is that I own a 2001 SUV. We have had more than the average amount of things wear out and break. Not what I consider to be representative of the best brand n the world. And then the little things-the plastic door that hides the little storage compartment in the trunk- except that it always falls off and never stays shut.

With dental work I liken those little things to: my new crown feels smooth enough, or the bite does feel just right, or my tooth stopped hurting all the way and feels good now.

Our practice at Scott Greenhalgh DDS has a strong reputation for customer service and excellent results. People come to us when others have tried to solve the problems, but failed. Many kind patients have posted their Denver dentist reviews online for others to see. THAT's our brand right now. What WE do with it today, and tomorrow and next week and next year will be determined by our commitment to resolve problems, listen and follow up until you are internally happy and constantly be attentive.

We want to continue to be the #1 reviewed denver dentist office because we have served you well. As long as we are #1 to YOU, then we are succeeding.

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posted by Dr. Scott at 9:41 AM

3190 South Wadsworth Blvd., Suite 300 | Lakewood, CO 80227

Phone. 800-757-6680 | Fax. 303-479-7599 | Contact Us

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